Refund and Returns Policy

Overview

At Hudson’s Food Trading LLC, we strive to provide our customers with the finest culinary products. If you are not entirely satisfied with your purchase, we are here to help with our Return and Refund Policy.

Returns:

• Damaged or Defective Items: In the rare event that you receive damaged or defective items, please contact our Customer Service team within [X days] of receiving your order. We may request photos or other evidence to assess the issue.
• Incorrect Items: If you receive items different from what you ordered, please contact us promptly. We will arrange for the correct items to be sent to you, and if necessary, guide you through the return process for the incorrect items received.
• Quality Concerns: If you have quality concerns about our products, please contact us. We value your feedback and may offer a replacement or refund, depending on the circumstances.

Refunds:

• Damaged or Defective Items: After assessing the issue and confirming the need for a refund, we will process the refund to your original payment method.
• Incorrect Items: If you receive incorrect items and a replacement is not suitable, we will issue a refund to your original payment method.
• Quality Concerns: Refunds for quality concerns will be considered on a case-by-case basis. We may request additional information or return of the product before processing a refund.

General Conditions:

• Timeframe: Requests for returns or refunds must be made within [X days] of receiving your order.
• Original Packaging: Returned items must be in their original packaging, unopened, and in the same condition as when you received them.
• Proof of Purchase: A proof of purchase, such as your order number or receipt, is required for all return and refund requests.

How to Initiate a Return or Refund:

To initiate a return or refund, please contact our Customer Service team at [email protected]. Provide your order number, details about the issue, and any supporting documentation, such as photos.

Terms and conditions

Welcome to Hudson’s Food Trading LLC. Please read these terms and conditions carefully before using our website or engaging with our services.

1. Acceptance of Terms:

By accessing or using Hudson’s Food Trading LLC’s website or services, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. Product Information:

While we strive to provide accurate product information, including descriptions, prices, and availability, errors may occur. Hudson’s Food Trading LLC reserves the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

3. Order Acceptance:

Your placement of an order does not constitute acceptance by Hudson’s Food Trading LLC. We reserve the right to accept or decline your order for any reason, including without limitation, product availability, errors in pricing, or suspicion of fraudulent activity.

4. Pricing and Payment:

 Prices are as displayed on our website and are subject to change without notice. Payment is required at the time of placing an order. We accept various forms of payment, and all transactions are processed securely.

5. Shipping and Delivery:

Shipping and delivery are subject to our Shipping and Delivery Policy. The risk of loss or damage to products passes to you upon delivery. We aim to fulfill orders promptly, but delays may occur due to unforeseen circumstances.

6. Intellectual Property:

All content on our website, including text, graphics, logos, images, and software, is the property of Hudson’s Food Trading LLC and is protected by intellectual property laws. You may not use, reproduce, modify, or distribute our content without our written permission.

7. Privacy:

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information.

8. Governing Law:

These terms and conditions are governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in [Jurisdiction].

9. Changes to Terms:

Hudson’s Food Trading LLC reserves the right to update, change, or replace any part of these terms and conditions at any time. It is your responsibility to check this page periodically for changes.

10. Contact Information:

For any questions about these terms and conditions, please contact us at [email protected].